Payment Policy
1. Accepted Payment Methods
At PaceMakerLTD, we accept the following payment methods for your convenience:
- Credit Cards (Visa, MasterCard, American Express)
- Debit Cards
- PayPal
- Bank Transfers
- Electronic Fund Transfers (EFT)
All transactions are processed in Canadian Dollars (CAD).
2. Payment Security
We prioritize the security of your payment information:
- All payment transactions are encrypted using SSL technology
- We comply with PCI DSS requirements for secure payment processing
- Your payment details are never stored on our servers
- We employ advanced fraud detection systems
- Regular security audits are conducted to ensure payment safety
3. Order Processing
Our order processing procedures include:
- Immediate payment verification upon order submission
- Order confirmation email sent within 1 hour
- Processing begins after payment confirmation
- Shipping notification with tracking information provided
- Order status updates available through your account dashboard
4. Pricing and Currency
Important information about our pricing:
- All prices are listed in Canadian Dollars (CAD)
- Prices include applicable GST/HST
- International orders may incur additional taxes and duties
- Price adjustments are clearly communicated
- Special discounts and promotions are applied automatically
5. Payment Verification
To ensure transaction security:
- We may request additional verification for large orders
- Address verification system (AVS) is used for card payments
- Suspicious transactions are subject to review
- Customer identity verification may be required
- Payment confirmation is required before order processing
6. Billing Information
Requirements for billing information:
- Accurate billing address must match payment method
- Contact information must be current and valid
- Billing updates can be made through account settings
- Invoice copies are available in your account dashboard
- Receipt provided for all transactions
7. Payment Issues Resolution
In case of payment issues:
- Contact our customer service at +1 204-772-2385
- Email payment inquiries to ask@pacemakerltd.com
- Visit our store at 500 Sargent Ave, Winnipeg, MB R3V 1V8, Canada
- Response provided within 24 hours
- Payment alternatives offered when necessary
8. Refund Policy
Our refund procedures include:
- Refunds processed to original payment method
- Processing time: 3-5 business days
- Refund confirmation email sent automatically
- Partial refunds available for eligible cases
- Store credit offered as an alternative
9. Policy Updates
Policy maintenance information:
- Regular policy reviews and updates
- Changes communicated via email and website
- 30-day notice for significant changes
- Previous versions available upon request
- Customer feedback considered in policy updates